Has anyone else experienced a complete service downslide in the last year or so?
I know we are talking about fast food here but dammit as a drink dispensary they have been gold for a long time. Not so much any more.
Screens that are black and not in service, inaudible audio, phone app that does not work and most importantly- length of time to get your order is rampant.
I have literally drove away from 3 different Sonics in the last 3 weeks because of waiting for over 15 minutes to get a response . At one location I literally watched 3 cars leave.
Did something change?
I know we are talking about fast food here but dammit as a drink dispensary they have been gold for a long time. Not so much any more.
Screens that are black and not in service, inaudible audio, phone app that does not work and most importantly- length of time to get your order is rampant.
I have literally drove away from 3 different Sonics in the last 3 weeks because of waiting for over 15 minutes to get a response . At one location I literally watched 3 cars leave.
Did something change?