Dell business class laptops are garbage. I work in a corporate environment with Dell's as our only provider and they have been nothing, but trash. We have received multiple units DOA, horrible BIOS revisions, terrible Pro Support. We have 5000 series and 7000 series units and both lines (regardless of models) have been problematic.
Lenovo business class laptops have always been my favorite with HP being not far behind in quality.
We have a corporate agreement with Dell. And, yes we have had a horrible experience with the Latitude series, particularly the 7000 series. We purchase a batch of 20 or so when we originally switched from the 5k to the 7ks. Out of the lot, I remember 5 or 6 being DOA .several others needed motherboards within 6 months and I remember one not even having the LCD plugged in to the MB...all that crap passed QC somehow. Then dealing with Pro Support is like pulling teeth, luckily we then went with Tech Direct and we're able to do many of the repairs ourselves .still a pain in the ass .You’ve had a bad experience with the Lattitudes? I don’t care for the Inspirons but the Lattitude has been pretty consistently the best quality “PC” in my experience. I believe Apple makes the best quality laptop, but it’s a Mac and that doesn’t always work for some people, and you pay a premium for it.
(EvilPokes, you should be buying them from me! )
I do like the design of the HP spectre x360 though.
Also, get office 365 instead of buying office.
Used HP at my previous employer and Dell at my current one and haven't had any major issues with either, although I'm not sure off the top of my head which series of Dells we use. I'll throw a vote for Asus into the mix though.Anyone have one? Are they worth the purchase? Or should I just get a Lenovo or HP laptop?
You’ve had a bad experience with the Lattitudes? I don’t care for the Inspirons but the Lattitude has been pretty consistently the best quality “PC” in my experience. I believe Apple makes the best quality laptop, but it’s a Mac and that doesn’t always work for some people, and you pay a premium for it.
(EvilPokes, you should be buying them from me! )
I do like the design of the HP spectre x360 though.
Also, get office 365 instead of buying office.
Dell business class laptops are garbage. I work in a corporate environment with Dell's as our only provider and they have been nothing, but trash. We have received multiple units DOA, horrible BIOS revisions, terrible Pro Support. We have 5000 series and 7000 series units and both lines (regardless of models) have been problematic.
Lenovo business class laptops have always been my favorite with HP being not far behind in quality.
We have a corporate agreement with Dell. And, yes we have had a horrible experience with the Latitude series, particularly the 7000 series. We purchase a batch of 20 or so when we originally switched from the 5k to the 7ks. Out of the lot, I remember 5 or 6 being DOA .several others needed motherboards within 6 months and I remember one not even having the LCD plugged in to the MB...all that crap passed QC somehow. Then dealing with Pro Support is like pulling teeth, luckily we then went with Tech Direct and we're able to do many of the repairs ourselves .still a pain in the ass .
Now we are on the 7480s and so far they've been ok, although shit bios made the tpm take a shit and having to troubleshoot that was a giant hassle.
I’d lose my mind if my customer ordered Dell through me and had ANY of those issues.
I’d guess we are around 1,000 Dell client devices to date this year and knock on wood we haven’t had a single issue (save for my own XPS having an issue with DDPE that was a personal nightmare).
About to deploy 720 3189 chromebooks so we’ll have to see if anything pops up with those.
And this is where our biggest issues with Dell have been, Bitlocker. We have had multiple BIOS revisions that either A.) upgrade the TPM to a level incompatible with the hardware, B.) Completely nullifies the ability to unsuspend Bitlocker after a BIOS update (with the only solution we have found being to remove the CMOS battery, which is a pain in the ass) and C.) knowingly breaking Bitlocker and/or TPM and then issuing the next BIOS revision as a "fix", but either doesn't fix the problem, or compounds it even more.
Their Pro Support, particularly with BIOS and Bitlocker issues, is very poor from my experience and that of my coworkers the past couple of years. Hell, our AM has screwed up a PO multiple times today.
One complaint I haven't had with Dell is there Surface equivalent Latitude 5285. We recently purchased several for testing and they are pretty slick.
We are strictly on Latitude series, I don't know what differences there are between those lines. But, not saying people shouldn't use Dell's, just from my experience they haven't been the best.Interesting. I've installed so many Firmware updates on my precision 7510 I've lost count and the only issue is the total PITA it is that I can't install them without turning off bitlocker on secondary drives (I can't suspend, only decrypt and then re-encrypt).
There's that inconsistency problem again - one user is peachy and others are in a nightmare.
Anyone have one? Are they worth the purchase? Or should I just get a Lenovo or HP laptop?
I have some deal at my desk too! How cool!@tcpoke plugged into some deal on his desk.