This as happened to me twice with this shit company, first time okay, it was just a glitch that was only an inconvenience for me, but the second time it didn't affect just me, it screwed my son and his family.
My son and his beautiful family bought a new house and I bought them a new refrigerator as a Christmas gift, ordered it from Lowes wanted it delivered last week but they told me it couldn't be there until today 12/28. So Sunday I get an email saying my payment was declined, the money had already came off my card. I called and they told me that because I didn't take delivery in 7 days they reversed the charge and I'd have to do it over. The kicker is the $2000 was not back on my card and probably wouldn't be on there for 3 to 4 days. I'm like what the F, you guys set the delivery date. Got an email this morning saying it would be delivered today. It wasn't.
To make a long story short. I have to repurchase the refrigerator and wait until they fit it into their delivery schedule. So now they want me to repurchase even though I don't have the money from my first purchase back and if they can't get it there in 7 days I have to do it all over again. FFFFFFFFFFFFFFFFFFFFFFuuuuuuuuuuuuuuCCCCCCCCCCCCCCCCCCCCCKKKKKKKKKKKKKKKKKKKKKKK! Loewes!
They are dead to me. I'll pay double before I buy anything from this sh!t company.
My son and his beautiful family bought a new house and I bought them a new refrigerator as a Christmas gift, ordered it from Lowes wanted it delivered last week but they told me it couldn't be there until today 12/28. So Sunday I get an email saying my payment was declined, the money had already came off my card. I called and they told me that because I didn't take delivery in 7 days they reversed the charge and I'd have to do it over. The kicker is the $2000 was not back on my card and probably wouldn't be on there for 3 to 4 days. I'm like what the F, you guys set the delivery date. Got an email this morning saying it would be delivered today. It wasn't.
To make a long story short. I have to repurchase the refrigerator and wait until they fit it into their delivery schedule. So now they want me to repurchase even though I don't have the money from my first purchase back and if they can't get it there in 7 days I have to do it all over again. FFFFFFFFFFFFFFFFFFFFFFuuuuuuuuuuuuuuCCCCCCCCCCCCCCCCCCCCCKKKKKKKKKKKKKKKKKKKKKKK! Loewes!
They are dead to me. I'll pay double before I buy anything from this sh!t company.